Privacy policy
This Privacy Policy explains how Libertall (the "Site", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website, use our services, or make a purchase from the Site (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, such as:
- Name, email address, phone number, and mailing address
- Payment information and order details
- Account login information, if applicable
- Information you provide when contacting customer support
We may also automatically collect information about your use of the Site, such as IP address, browser type, device information, and browsing activity, through cookies and similar technologies.
How We Use Your Information
- To process orders, payments, and returns, and provide customer support
- To communicate with you about your orders, account, or our products
- To improve our Site and Services and analyze usage patterns
- For marketing purposes, if you have opted in to receive communications
- To protect against fraud and ensure the security of our Services
Cookies
We use cookies and similar technologies to enhance your experience on our Site, remember preferences, and collect analytics. You can manage cookies through your browser settings, but some features of the Site may not function properly if cookies are disabled.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties who provide services on our behalf, such as payment processors, shipping providers, and IT service providers. We may also disclose information if required by law or to protect our rights and the rights of our customers.
Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us using the information below.
Data Security and Retention
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We retain your personal information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.
Children’s Privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.
International Users
Your information may be processed or stored in the United States. By using our Services, you consent to the transfer of your information to the United States.
Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us at support@libertall.com.